Hayes CARE is an innovative workplace benefit that provides personalized and confidential evidence-based information to employees experiencing disruptive health events. The Hayes CARE program is a resource that equips employees with information that helps them maintain or regain control over their own healthcare decisions.
Both employers and employees benefit from this service. The use of accurate and evidence-based information about treatment options promotes appropriate use of resources, which can improve outcomes and maximize healthcare dollars. In addition, the support provided by Hayes CARE can reduce stress and anxiety for employees, helping them to maintain productivity and focus at work. This health benefit demonstrates concern for employee well-being, and can increase employee satisfaction and good will.
Hayes CARE nurses have both clinical and research expertise, and are skilled at providing high-quality information that specifically addresses the employee’s questions and takes into account the details of the individual’s situation. Each response is individualized and may provide facts about the condition, relevant treatment options, identification of centers of expertise, and a discussion of these options within the context of the patient’s insurance coverage. All interactions are confidential, and the employee’s anonymity is maintained.