In order to meet our clients’ on demand training needs, Client Services offers the Knowledge Center Training and Tutorial Series. These short videos will answer many of our clients questions regarding Hayes, our Knowledge Center, and the application of our various products and services.

Hayes Training Series

Knowlege Center — Level One Training (08:41)
This training video will give you a brief overview of Hayes and the Knowledge Center, while exploring many of the key search features and other services available to you as a client.

Hayes Tutorial Series

What You Should Expect From Hayes – Part 1 (01:44)
In this brief overview we will share with you what you can expect from using Hayes products and services as part of your business practice.

What You Should Expect From Hayes – Part 2 (03:30)
During this overview, we’ll share how you can use our evidence-based reports to answer your business needs and we’ll introduce you to professionals within Hayes who are readily available to assist you as a client.

Personalize the Knowledge Center to Work for You (04:16)
Within this tutorial, we’ll demonstrate the personalization/customization options that are available through the functionality of the ‘My Hayes’ tab.